Plans & Billing
Plan comparison
Section titled “Plan comparison”| Feature | Free | Starter | Growth | Scale |
|---|---|---|---|---|
| Monthly price | $0 | $15 | $39 | $99 |
| Annual price | $0 | $144/yr ($12/mo) | $374/yr (~$31/mo) | $948/yr ($79/mo) |
| Storage | 50 MB | 5 GB | 25 GB | 100 GB |
| Monthly deliveries | 25 | 1,000 | 10,000 | 100,000 |
| Max download bundles | 10 | 50 | Unlimited | Unlimited |
| Max file size | 50 MB | 512 MB | 2 GB | 10 GB |
| Monthly bandwidth | 10 GB | 50 GB | 250 GB | 1 TB |
| Custom branding | ”Powered by Alva” badge shown | Full custom | Full custom | Full custom |
What happens at the limit?
Section titled “What happens at the limit?”Alva uses soft limits — you won’t be charged overages. When you reach a limit:
- Storage full — you can’t upload new files until you free up space or upgrade.
- Delivery limit reached — new webhook requests will be rejected until the next billing cycle.
- Bandwidth limit reached — downloads will be temporarily unavailable until the next cycle.
You’ll see warnings in your dashboard as you approach limits.
Upgrading your plan
Section titled “Upgrading your plan”- Go to Settings > Billing.
- Click Upgrade Plan or Manage Billing.
- Select your new plan and billing period (monthly or annual).
- Complete checkout through Stripe.
Your new limits take effect immediately. You’ll be charged a prorated amount for the remainder of your current billing period.
Downgrading
Section titled “Downgrading”- Go to Settings > Billing and click Manage Billing.
- In the Stripe Customer Portal, change your plan.
When downgrading:
- If your current usage exceeds the lower plan’s limits, you’ll need to reduce usage first.
- Existing download links continue to work regardless of plan changes.
Managing your subscription
Section titled “Managing your subscription”Click Manage Billing in Settings to open the Stripe Customer Portal, where you can:
- Update your payment method.
- Switch between monthly and annual billing.
- View invoices and payment history.
- Cancel your subscription.
Cancellation
Section titled “Cancellation”When you cancel:
- Your account reverts to the Free plan at the end of the billing period.
- Free plan limits apply (50 MB storage, 25 deliveries/month, 10 bundles).
- Existing files and bundles are preserved, but you can’t upload new files if you’re over the Free storage limit.
- Active download links continue to work until they expire.